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Privacy Policy

Shipping & Returns

Free Shipping Activity 

Free Shipping Policy

Shipping is free with orders over AUD$200.00

  • Australia Post Express Post (overnight to metro areas): $9.40 AUD
  • Australia Post Regular Post (3-7 business days): $7.20 AUD

We use both Australia Post satchel and the Australia Post Eparcel Service (for larger goods).

Delivery Time

For general orders, please allow 1-2 weeks for delivery.

If you are eager to receiving, please contact us at and add the shipping fee to choose a quicker transport company.

Calculating Shipping Costs

Shipping costs for orders depend upon the method and the shipping destination.

Please note that the shipping rates for many items we sell are weight-based, and the weight may contain the Packingmaterial weight . The total shipping charge will be displayed on the last page of the order form, before you place your order.

  Returns and exchanges policy

1.You may return most new, unopened items within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
2.You may return the defective or broken products within 90 days of delivery for repalcement. We'll also pay the return shipping costs.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.